Successful Thinkers - Dec. 30 {Meetings}

My second meeting with Successful Thinkers was about how to communicate with clients and so on.

Here are some of the notes from the day from fellow ST member Sandie Gilbert, of Mary Kay.

-email communication - your customer is anybody in the office in or outside the company
-70% buying decisions based upon positive interactions
-people buy from people not companies-pick words carefully so they are not offensive
-remember email communication is lacking any personality, voice intonation, gestures, etc.

Here are some of the shots from the meeting via iPhone.

Bob giving on how NOT to approach a future client -- then he explained how one should approach new clients. This is demonstrated each week by a different member.

This is was NOT to do.

More to come: Children; Weddings; Successful Thinkers; Baby in Feb.